Delivery

If in stock, your bed will usually ship within 2-3 business days. If we need to sew up your bed, please plan for 3-4 days before it will ship.

Because of the package size, all of our beds are shipped via courier service or An Post within Ireland and Northern Ireland and most frequently via An Post or courier to countries outside of Ireland – including the UK, EU and USA.

You should expect it to take between 2 to 5 business days SHIPPING time depending on your location. Due to the carton size, we simply do not offer express shipping. If you have specific questions relating to shipping your bed to you, feel free to email us.

Note: In some cases, large parcels (large and XL beds) will be vacuum compressed to meet shipping carton restrictions. Vacuum packaged beds fully expand over 1-2 days without issue.

Delivery Charges:

Delivery in Ireland/Northern Ireland: FREE
Delivery to USA: €19 flat rate to 25kg
Delivery to UK: €19 up to 5kg; €22 over 5kg
Delivery to Europe: €19 up to 25kg

Please note, we do not ship outside of the EU, UK or USA.

How do I track my order?
Once your order is shipped, we will email you a shipping confirmation and an order tracking number.

Can I return a product I order from Taylor Mitchell & Co?
Of course! Our products are fully returnable or exchangeable. See our return policy for specific return details.

Taxes & Duty:
If you are shipping to an address outside of the EU, please note that you are responsible for any import duties and clearance fees (if applicable) in your country. We recommend that you ask local authorities about these duties and clearance fees in advance.

If you are ordering from the United States, there is no import duty on purchases of €800 or less. Local taxes in your state might apply, please check with local authorities. Appropriate customs forms will ship with your products.

Brexit and UK customers:

PLEASE NOTE UPDATE: Due to Brexit impacts starting on January 1st, 2021, orders shipping to the United Kingdom that are total value of £135 and over (inclusive of shipping cost) are subject to tax & duty as per local laws and legislation. If your total order (including shipping costs) exceeds £135, you will be notified by our international courier partner Royal Mail/Parcel Force or DPD. The amount owed is payable prior to delivery of goods by the courier. You will be contacted by the courier service prior to delivery if taxes/duty are due. Once paid, your parcel will be delivered promptly.

You will also notice that your order on our store at checkout is now zero-rated for VAT taxes as these are paid upon receipt to the courier service.

Information on tax & duties for all other countries outside EU:
All orders dispatched outside the EU are sent free of any Irish taxes. Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by the countries local legislation. The recipient of the products is responsible for all customs formalities for their export and import and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. These charges vary depending on the product type and the country the goods are shipped into.

Each country has a different value threshold, if the total order value is over the miniumn threshold, charges may apply. For example, if you are shipping to the USA the value is $800, Canada is $20. *Totals include cost of shipping.

**The recipient of the goods, not the person who ordered them, will receive a separate request for payment of these charges. If you're ordering products to be delivered to someone else, please make sure they're aware they will be responsible for any additional charges. Unfortunately, we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.

These taxes can be paid directly through the post/courier as they will contact you prior to delivery.

Payment Options
Payment for products and delivery services are made in EUR. Checkout via PayPal will allow payment in your local currency. If you are shopping in Ireland or within the EU, all prices shown on the website for both products and delivery services include the required VAT. If you are shopping from the UK, VAT has been zero rated and this will be payable by you on import to you, charged and paid to the courier or postal service.

IF you are in the USA and prefer to buy from a USA retailer in U.S. dollars, you can find all our products available online at:
https://www.dawg-tired.com/irish-heritage-wool-beds

Your bed will still ship from Ireland, with the same shipping guidelines, and will still be subject to possible duty and taxes if order value over $800. If you are ordering in the United States, local taxes in your state might apply, please check with local authorities. Appropriate customs forms will ship with your products.

Is my order subject to duty payments and customs?
Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. The recipient of the products is responsible for all customs formalities for their export and import and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. The recipient of the goods, not the person who ordered them, will receive a separate request for payment of these charges.

If you're ordering products to be delivered to someone else, please make sure they're aware they will be responsible for any additional charges. Unfortunately, we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.

How do I track my order?
Once your order is shipped, we will email you a shipping confirmation and an order tracking number.

Can I return a product I order from Taylor Mitchell & Co?
Of course. Our products are returnable or exchangeable. See our return policy for specific return details.