Security & Privacy

Security and Privacy

We will respect your privacy and treat as confidential all of the personal information you give us in the course of your use of this Website and any associated email or text message subscriptions. The Taylor Mitchell & Co. Pet Products Ltd. Website is a Shopify Inc. website.

Card Security
We understand that our customers are concerned about the security of their debit and credit card details. We take significant steps to protect all your information, and especially your payment details, using the latest technology.

We have employed specialists from industry leaders to help us design and implement our security systems to the highest standards, and to give you peace of mind. We want you to enjoy your shopping experience, secure in the knowledge that we have your security in mind. 

We will never supply your personal details to any third party (other than our partner stores when processing your order) for any reason whatsoever. We only pass on your delivery and contact details to our postage provider and never give out your credit card details. We understand that the details you supply to us are only to allow your purchase to take place and we will protect that information and use it only for the purpose for which it was intended.

Use of cookies
A 'cookie' is a small piece of information that many web sites use to help make shopping online easier. Information is stored on your computer's hard drive (in your browsers temporary internet files folder).Our Website uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Our Website does not store personally identifiable information in your cookie in order to minimise any security risk. When you visit this site, your cookie helps us keep track of your shopping cart contents. If you choose to buy from us, your cookie allows us to recognise you and the contents of your shopping cart. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. This data is for Taylor Mitchell & Co. Pet Products, Ltd. use only.

E-mail Marketing
You may opt out from any email marketing by using the unsubscribe links at the bottom of the marketing emails. You may opt out from any SMS marketing by using the details contained in the marketing text messages.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates in this webpage. This privacy policy was last updated on June 1, 2018. We reserve the right to change this privacy policy from time to time and with our sole discretion. Any amendments to our privacy policy in the future will be posted to this page. By continuing to use our Website after we post any such changes, you accept and agree to this privacy policy as modified.